Q. What is the MAX Adapter and how do I use it?
The MAX Adapter is a state-of-the-art cellular modem by Peplink, it is not a standalone router. It can be used in two ways to:
- Add an additional cellular WAN to your existing Peplink device which has a USB WAN port. Check here to see how it works.
- Provide 5G or LTE connectivity to your Windows or Linux devices on-the-go, acting as a cellular modem.
Q. Is the MAX Adapter right for me?
Are you in need of a solution that can add an additional 5G/LTE WAN to existing Peplink products via a USB WAN port, supports PepVPN, offers external antenna support, has dual SIM slots, and is something small but not a full router? Then the MAX Adapter is for you!
Q. Do antennas come included?
Four LTE antennas are included or it can be used with external antennas.
Q. Can I pair my MAX Adapter with my Mac?
Not just yet! Currently, our MAX Adapter is only compatible with Windows devices, but we’re working on Mac compatibility!
Q. Does the MAX Adapter have a built-in battery?
No, the MAX Adapter is powered via USB-C.
Q. Which Peplink models are compatible with the MAX Adapter?
The MAX Adapter is compatible with models which have a USB WAN port. To set up and use your MAX Adapter with a compatible device, you must install operating Firmware 8.1.1 or higher.
Full list of devices compatible with the MAX Adapter (5G):
- Balance series: 20X, 30 LTE (HW3), 30 Pro, One, Two, 210 (HW4-5), 310 5G, 310 Fiber 5G, 310X, 305 (HW2), 380 (HW6), 380X, 580, 580X, 710 (HW3), 1350 (HW2), 2500, SDX, SDX Pro
- MAX series: BR1 ENT, HD2 (HW5-6), HD2 Mini, HD4, MBX
Q. My MAX Transit has a USB port but it’s not compatible with the MAX Adapter. Why?
The MAX Transit’s USB port only provides power input, not data. For compatibility, the device must contain a USB WAN port.
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