Onboard Wireless provides free pre- and post-sales support for the products we sell. We can provide basic guidance for installing your connectivity solution on your boat or vehicle.
For assistance with more complex integration projects (such as adding Starlink to your boat), ongoing assistance with managing your solution or for support for products not purchased from us, please purchase this item. This fee is for one hour of service and / or consulting. If you need more, please purchase additional units.
Onboard Wireless’s founder, Doug Miller, has passed the Peplink certification exams for Peplink Certified Engineer and Peplink Certified Sales Specialist and the National Marine Electronics Association (NMEA) certification exams for Advanced Marine Electronics Installer and NMEA 2000 Installer.
If you are interested in getting detailed advice on new connectivity equipment, contact us about getting a service quote and scheduling a phone appointment. We also offer consultation services as well as advanced troubleshooting for existing installations. We provide a free preliminary assessment and we stand behind the work we do.
If you are ready to schedule a service call, please complete the order form here. We will contact you to schedule a time for your service work. Service is billed in one-hour increments at a rate of $100 per hour. If you want to contact us first, please Contact Us or call us on 1-206-486-0116.
NOTE: we no longer offer onsite installation service on boats.